Return Policy for Snazy Bazar
Last Updated: 31/12/2023
Thank you for shopping at Snazy Bazar. We appreciate your business and want to ensure your satisfaction with our products. Please read our return policy carefully to understand your rights and responsibilities.
1. Returns
We gladly accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at [ritikkumarbhagat0@gmail.com] to request a return authorization.
- Provide your order number, the item(s) you want to return, and the reason for the return.
- Our customer service team will provide you with instructions on how to return the item(s).
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
4. Exchanges
If you need to exchange an item for a different size or color, please contact our customer service team at [ritikkumarbhagat0@gmail.com]. We will provide you with instructions on how to proceed with the exchange.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Perishable goods
- Health and personal care items
6. Shipping Costs
Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to our error.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [ritikkumarbhagat0@gmail.com] with photos of the damage. We will work with you to arrange a replacement or refund.
8. Contact Information
For any further questions regarding our return policy, please contact our customer service team at [ritikkumarbhagat0@gmail.com].
Thank you for shopping at Snazy Bazar!
SNAZY BAZAR
DHANBAD, JHARKHAND-826001
ritikkumarbhagat0@gmail.com
